FAQ
Do you have a question?
Check our Frequently Asked Questions or contact us!
- Small lockers (M), measuring 30 cm (11.8 in) (high) x 45 cm (17.71 in) (wide) x 58 cm (22.83 in) (deep). These lockers will hold, approximately, 1 hand luggage suitcase and 1 backpack.
- Medium lockers (XL), measuring 90 cm (35.43 in) (high) x 45 cm (17.71 in) (wide) x 58 cm (22.83 in) (deep). These lockers will hold, approximately, 3 hand luggage suitcases and 2 backpacks.
Yes, reservations must be made in advance and they will be valid from the moment they are made. This means a reservation can be made at the last minute, at the time you need the locker. Or a reservation can be made in advance when you are planning your trip. You decide!
Free WiFi is available within our premises to make it easier for you to make a reservation, without using your own data.
- All objects whose mere possession or trafficking is illegal (such as stolen objects, drugs, pornographic materials or those that are in any way denigrating for human beings, etc.).
- Objects whose possession requires a licence, without said licence or authorisation also being deposited (such as, for example, weapons and/or ammunition).
- Any type of material that is polluting or dangerous (such as flammable objects or dangerous substances).
- Animals of all types or any other kind of living being.
- Food cannot be placed in the lockers, except for packaged food that cannot spill, stain the locker or produce odours of any kind in the Easy Lockers Ibiza premises.
Yes, totally. The Easy Lockers Ibiza premises are protected by PROSEGUR. All our premises have video surveillance cameras and alarm systems connected to a Monitoring Centre, which is connected to the police 24 hours a day.
The lockers have advanced alarm systems fitted, to detect whether someone is trying to force them or open them improperly.
Easy Lockers Ibiza has signed an insurance contract with AXA Seguros Generales in favour of the users. In the unlikely event that your baggage is stolen or damaged, the policy covers losses for damage and/or theft up to €1,000 per bag (a police report must be submitted). We recommend not to store items exceeding this value.
This insurance does not cover the loss of money, jewellery, precious stones or metals, watches, plasma screens and in general technological items (LCD, GPS navigators, cell phones, computers, tablets), art objects, antiques, memory cards or any other medium that contains data or images.
Keep in mind that your travel documents as well as personal documents (passport, driver's license, etc.) are stored at your own risk and responsibility.
The price for a locker will be indicated on our website when you complete the contract, you will be able to benefit from the discounts on offer at that time.
The prices shown on the website include VAT and refer to the hire of a locker (depending on its size) per calendar day.
Lockers provided by Easy Lockers are completely automatic. You can make the reservation through our website easylockersibiza.com, providing your personal information, number and size of lockers you wish to hire, and the reservation period. Once the contract is completed, you will receive contract confirmation, the number of reserved locker(s) and the security key(s) for accessing the premises and the hired locker(s)
Therefore, you will have access to the premises and your locker(s) through the security codes provided by Easy Lcokers Ibiza when you make your reservation.